Back to All Jobs

Journal Manager - Production

Oxford University Press

OtherFull Time
Location
Oxford, UK (Hybrid)
Posted
June 16, 2026

Job Description

Role overview

As the Journal Manager - Production, you will focus on supporting external journal clients by ensuring production processes run smoothly, meet agreed standards, and align with evolving needs. You’ll advise on best practices, troubleshoot issues, and provide clear guidance to help clients achieve high-quality, efficient, and consistent publication outcomes.

You will act as the main point of contact for editors, societies, editorial office staff, and suppliers, managing queries, gathering feedback, and communicating updates to internal and external teams. The position involves preparing and presenting accurate reports on production performance, maintaining essential documentation, attending meetings with societies, and coordinating process changes with internal colleagues and external suppliers.

A key part of the role is collaborating with clients to refine workflows, recommend improvements, and support editorial planning, including issue line-ups. Success depends on strong communication, relationship-building, and the ability to work effectively with a wide range of internal teams and external partners.

We operate a hybrid working policy that requires a minimum of 2 days per week in the Oxford office.

Responsibilities

  • Support external journal clients by ensuring production processes run smoothly.
  • Ensure production processes meet agreed standards and align with evolving needs.
  • Advise clients on best practices for publication outcomes.
  • Troubleshoot production issues and provide clear guidance.
  • Act as the main point of contact for editors, societies, editorial office staff, and suppliers.
  • Manage client queries and gather feedback.
  • Communicate updates to internal and external teams.
  • Prepare and present accurate reports on production performance.
  • Maintain essential documentation.
  • Attend meetings with societies.
  • Coordinate process changes with internal colleagues and external suppliers.
  • Collaborate with clients to refine workflows and recommend improvements.
  • Support editorial planning, including issue line-ups.

Requirements

  • Experience in relationship management in a professional environment.
  • Excellent communication skills.
  • Superior negotiation and influencing skills.
  • Ability to comprehend and communicate complex information.
  • Ability to work independently, handle multiple projects simultaneously, and work to tight deadlines.
  • Ability to manage contractors or 3rd-party suppliers.
  • Ability to work in a team.
  • Ability to learn quickly and work flexibly with varied software.
  • Good organizational skills.
  • Good IT skills.

Desirable

  • Experience in client account management.
  • Experience in a publishing environment.
  • Experience in a production environment.
  • Excellent presentation skills.

Compensation and Benefits

  • 25 days’ holiday that rises with service, plus bank holidays and Christmas closure (3-days).
  • 35-hour working week.
  • Flexibility in respect to working patterns, dependent on role.
  • Active employee networks and societies.
  • Pension contributions up to 12%.
  • Loans and savings schemes through partnership with Salary Finance.
  • Travel to work schemes.
  • Access to a wide range of local discounts.
  • Discretionary annual payment.